HealthTap Reviews {March 2023} - HealthTap (Legit Or Another Scam?) (2023)

Read109 Reviews of HealthTap to check if it is legit.

Website & Phone: 270 University AvenuePalo Alto94301United States


2 months ago

So I called with a cough and the doctor prescribed medication but the pharmacy said they couldn't fill it because the doctor is not active. I thought they would straighten it out but it's day 2 and still no medication. Which means the doctors are not real doctors.



3 months ago

Paid the $10 – set up the information on it's Mickey Mouse website. I wanted a prescription for Trazadone to help with sleep. Trazadone is a very safe, non-addictive SSRI. Was told I could use Benedryl or Melatonin — I have both of those over the counter medications. Canceled the subscription immediately. What an effing joke.



5 months ago

Healthtap is cumbersome and expensive. I buy here without a prescription hope this helps



6 months ago

I specifically stated the names of my prescriptions that needed to be renewed while creating my appointment, explained that I have medical records that are available to share if needed and the appointment began. I was greeted by "Dr. Elvia A Greathouse" with a message that read "Good afternoon"… whoever this so called Doctor is seems not to be a very well practiced "health professional". I then reiterated my disorders and the medications I needed as well. Dr. Greathouse then responded

"1:57 PMDr. Elvia Greathouse
I'm afraid that HealthTap is unable to prescribe any of those medications."

One of the medications was BIRTHCONTROL PILLS… I'm completely at a loss of words.


I added the PDF of the "transcript conversation" between Dr. Elvia pro life Greathouse" below.



8 months ago

Great info. The doctors are are get back to you quickly and are knowledgeable .

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9 months ago

Would give zero stars if that were an option…no customer service limited doctors



9 months ago

Healthtap is cumbersome and expensive. I buy here without a prescription Hope this helps



10 months ago

Very nice app. I can talk to a doctor when I need to and at any hour of the day. I could avoid an emergency visit in the past year at midnight, and also saved on two urgent care visits.



10 months ago

Terrible terrible company. As usual reviewers are giving grand reviews making it look better than it is. I wont be able to describe everything they did wrong because its long but I'll try to hit the main points.

– I had the first virtual consult in 2018 April. The Dr a podiatrist told me I should visit either of my two local doctors I showed him in the consult. But the one i went to the local Dr. based on Dr Kahan's suggestion ("his credentials look good. either dr can handle this case"), he wasnt so good and extremely expensive and it seems like he left a bit of the hair in my foot he was supposed to remove. Not just this but dr kahan towards the end of the consult started bullying me and told me something pretty rude and inappropriate. Basically pulling me down by saying something untrue ("you're 34 but you dont act like it, you should act like your age"). I didnt do or say anything that a 34 yo shouldnt but he is a bully and he had to bully. I reported this to the company but the dr. still works there

– Paid for two virtual consults with a psychiatrist following a very traumatic event that happened to me. He read the stuff i wrote and decided not to take the consult. even though i was very very upset but there were so few good options of drs. to choose from. It didnt move him in the least that i was so upset and in so much trouble. he decided not to take the consult which was a pretty cruel decision given my bad condition then. I never got the money back to my card just got credits which i wasnt able to use either because they said the credits were used in another consult but they werent because i paid for the other consults after that. bottom line i paid, didnt get service, dr. read my posts, didnt reply and i didnt even get the money back.

– then i spoke to two drs. both made me scared i had something bad which i didnt but both especially one of the drs. who i'm not naming kept going on and on about i probably had this or that. I didnt. So later when i asked for a refund because both had diagnosed the problem wrong they said no because the time frame for getting a refund had passed.

– now i'm in a situation where someone splashed water with poison gel dissolved in it in my mouth and i accidentally ingested some of it while washing my mouth. It doesnt matter to this company they thought this was a good time to block my account without any reason. I've been emailing marcos acevedo again and again and he keeps saying i will send you the password reset link but doesnt send it. Because i tried to reset the password but the system (deliberately) didnt send me the link. Then i contacted them but theyre not sending the link because they hate me and dont want to give me service even though i have terrible service in the area where i live and its hard to go out because the place where i live has very few doctors and very few good ones thats why i opted for telemedicine. They know how bad situation i am in but still playing games with me and not letting me log in/reset password.

I would give it 2 star but i gave 1 stars because of how bad my experience was how the credits got eaten up how theyre not even letting me log in.

there was one okay dr. i spoke to in 2019 who wasnt so bad but its all moot now because im in a terrible situation need to consult drs. but they wont even let me log in. I'm being discriminated against, bullied by this company. Even if you can log in the choices you get for drs. is very very limited. One dr. had zillions of awards on her profile but when i spoke to her she couldnt diagnose what i had correctly.

Now theyre saying to check your email to unblock your account but i got no email.

The option to live chat with a dr. is good but very few drs. are available for this and site has very few drs anyway. When u do virtual consult you get very few characters 2000 in which its difficult to fit all symptoms so it is pricey that way. during a bad time you realize no one wants to help you even for money.

Cant fit more stuff I went through because of character limit here.



1 year ago

Easily chat with doctors ,ask and answer



1 year ago

when I first joined health tap when it started it seemed like igot more responses. now many seem to be just see your doctor. cant really help you. so I don't see much value anymore.



1 year ago

Contacted health tap for a tooth ache they told me to see a dentist waste of money



1 year ago

Health tap is a great place to get all kinds of information on health issues from advice to the best healthcare apps.
Dr. Kathryn Seifert



1 year ago

Great service



1 year ago

Easy enough to use, will usually book over the phone but decided to use my app. Will mostly use it as my first point of contact with my GP bookings from now on.



1 year ago

Excellent support and innovation.



1 year ago

great system



1 year ago

Great service and results



1 year ago

Healthtap was a quick way to speak with a doctor, who discusses symptoms without having to wait in an office, then prescribes the proper medicine to correct the issue. Very reasonable price and easy to use.



1 year ago

There Doctors are great, but there TECHNICAL backup is lacking



1 year ago

Was a great experience that helped solve the problem.



1 year ago

I was a physician on Healthtap and found them totally unresponsive to me and to the patients who were asking questions about substance use disorders.



1 year ago

exactly what i needed at the time!!



1 year ago

I have had a great experience using Healthtap; I would recommend it.



1 year ago

HealthTap is a great program. The app is easy to use and most important, the doctors are top notch. The consultation via video call is simple, personal and efficient. I picked up my prescription in 30 minutes.
A great resource especially when you are traveling and need an urgent consultation!

Is HealthTap legit or scam? Can I trust HealthTap?

Our user(s) provided the above reviews and comments against HealthTap, and they have been published as-is. We do not edit, change, or remove user-generated content. There is no amount of money that a company can pay to have their reviews or complaints manipulated, and we will not erase the HealthTap reviews at any cost.


Is HealthTap a scam? ›

Overall, HealthTap is a solid source of medical information that can spare you from unnecessary trips to the urgent care clinic. Signing up for an appointment is almost effortless, and most users experience very short wait times to be connected with a doctor who's qualified to help them.

Are the doctors on HealthTap real? ›

HealthTap has a network of more than 90,000 U.S.-based, board-certified doctors. HealthTap doctors go through a rigorous training and credentialing program prior to providing virtual doctor visits. The doctors who provide virtual visits are U.S.-based and board-certified in primary care.

What is the review on HealthTap? ›

HealthTap has a consumer rating of 1.74 stars from 16 reviews indicating that most customers are generally dissatisfied with their purchases. HealthTap ranks 287th among Health Information sites.

What is the most reliable doctor review site? ›

Top Physician Review Sites to Watch
  • Google My Business.
  • Healthgrades.
  • ZocDoc.
  • RateMDs.
  • CareDash.
  • RealPatientRatings.
Apr 9, 2020

How do I know if a health site is legit? ›

The National Institutes of Health website is a good place to start for reliable health information. The Centers for Disease Control and Prevention website is another one. As a rule, health websites sponsored by federal government agencies are accurate sources of information.

Are medical surveys worth it? ›

Paid medical surveys can be a great way for healthcare providers to supplement their income. You might learn something in the process and your opinions may help shape the future of patient care.

What online doctors are legit? ›

  • Best Online Doctors of 2023.
  • Anytime Pediatrics. BetterHelp. Doctor on Demand. HealthTap. Hims. JustAnswer Review. Lemonaid Primary Care Complete. LiveHealth. Maven. PlushCare. Teladoc.
Jan 12, 2022

How does HealthTap make money? ›

While the HealthTap app is free, the company makes money through its premium service, called Prime, which it launched In July 2014.

Are virtual doctors safe? ›

Virtual Doctor Visits providers are covered entities under HIPAA and its regulations. Therefore, these providers have direct legal requirements to protect and secure confidential patient information. Virtual visit providers determine the manner and means by which they meet these privacy and security requirements.

Do doctors care about online reviews? ›

How important are these reviews for doctors? Very! The majority of patients are reading online reviews and ratings, so doctors cannot ignore the impact of the reviews.

What is the best website to ask medical questions? ›

MedlinePlus - Health Information from the National Library of Medicine.

How do I check on a doctor's reputation? ›

You can search the Federation of State Medical Boards' DocInfo for the disciplinary history of specific doctors in every state. For nondisciplinary license information, you can also look up doctors in Administrators In Medicine's DocFinder, however only 17 states participate.

Can doctors ask for reviews? ›

We know you're thinking, “shouldn't I focus on healthcare specific review sites to get reviews for my medical practice?” Yes, you can absolutely ask for reviews on those sites.

Is Healthgrades legitimate? ›

According to USA Today, Healthgrades is the first comprehensive physician rating and comparison database. The application is part of a trend in health technology in the United States towards consumer-driven healthcare.

What is the least reliable source of health information? ›

The results showed that the family doctor and pharmacist were generally regarded as the most reliable sources, whereas TV advertisements, newspaper and magazine articles were among the least reliable.

What are some trusted health websites? ›

Useful websites
  • healthdirectAustralia.
  • Dementia Australia.
  • HealthInfoNet.
  • Cancer Council NSW.
  • Cancer Directory.
  • Carers Australia.
  • CareSearch.

What is the official healthcare website? ›

Visit to find out if you're eligible, learn about essential health benefits, and compare plans.

Are paid surveys worth the money? ›

In conclusion. Completing paid surveys online can be a good way to make a bit of extra cash here and there, provided you have the time. Individuals who visit these sites frequently can see the money add up over time, but if you don't have a lot of time to devote, paid online surveys might not be worth it.

What is a downside to mail surveys? ›

A major disadvantage of a mail survey is the length of the field period that is required to gain a reasonably high response rate, due to the multiple follow-up mailings this requires.

Do survey takers really pay? ›

Most surveys at Branded pay between $1-$3, although we occasionally have opportunities for much higher earnings," Branded Surveys explains on its website.

What is the best online doctor no insurance? ›

If you do not have health insurance, the best services for acquiring telemedicine include GoodRx Care, MDLive, Teladoc, Amwell, Doctor on Demand, and Mira. Mira offers virtual care options with a $25 co-pays.

Do online doctors write prescriptions? ›

Telemedicine can allow you to get some prescriptions remotely if an in-person visit isn't possible or is very difficult. During your appointment, your doctor may write a script for prescriptions if deemed medically necessary. * Your doctor will send the prescription to the local pharmacy of your choice.

Which telehealth company is best? ›

A quick look at the best telemedicine companies
  • Best for general medical care: Amwell.
  • Best comprehensive telemedicine company: MDLive.
  • Best platform for choosing doctors: Doctor on Demand.
  • Best for custom treatment plans: LiveHealth Online.
  • Best for quick response time: Virtuwell.

Who actually pays for healthcare? ›

Federal taxes fund public insurance programs, such as Medicare, Medicaid, CHIP, and military health insurance programs (Veteran's Health Administration, TRICARE). The Centers for Medicare and Medicaid Services is the largest governmental source of health coverage funding.

Which telemedicine company pays the most? ›

Top companies for Telemedicine Physicians in United States
  • Included Health. 3.5 $214per hour. 86 reviews11 salaries reported.
  • Grow Therapy. 4.8 $209per hour. 285 reviews13 salaries reported.
  • Green Health Docs. 3.5 $161per hour. ...
  • Daiya Healthcare. 3.7 $132per hour. ...
  • Circle Medical - a UCSF Health Affiliate. 3.0 $120per hour.
Feb 23, 2023

How do doctors get paid with free healthcare? ›

Hospitals are publicly funded. They provide free care to all residents regardless of their ability to pay. The government keeps hospitals on a fixed budget to control costs, but it reimburses doctors at a fee-for-service rate.

What are the disadvantages of health talk? ›

The limitations of health talks

People may resent being kept waiting for the sake of a talk – they have their buses to catch and their lives to live. Only knowledge can be taught, not skills. It is also hard to empower and motivate people by just talking to them.

What are the disadvantages of virtual healthcare? ›

It isn't possible to do every type of visit remotely. You still have to go into the office for things like imaging tests and blood work, as well as for diagnoses that require a more hands-on approach. The security of personal health data transmitted electronically is a concern.

What are the disadvantages of virtual medicine? ›

Disadvantages of Telemedicine for Healthcare Providers

This lack of physical exams is one of the biggest drawbacks of telemedicine. In addition, seeing patients in person allows doctors to learn more about their condition than they can via video or phone.

Can doctors delete reviews? ›

Just because doctors have a specific legal and ethical obligations that govern what information can be made public, does not mean that providers should accept fake reviews. Fake reviews, whether they're about a doctor or another business professional, can be removed from the Internet.

Can doctors delete reviews on real self? ›

RealSelf is only able to remove reviews if they violate our Terms of Service. If you are a provider and you feel a review on RealSelf violates our Terms, please visit this link to learn more about the dispute process.

Why do some doctors have no reviews? ›

It may well have nothing to do with actual patient treatment.” Another reason there are so few reviews are that people do not want to offend their doctor. They are worried that if their physician reads a poor review from a patient, they may provide inferior care to the patient.

What site is better than WebMD? ›

We have compiled a list of solutions that reviewers voted as the best overall alternatives and competitors to WebMD ONE, including Weave, Solutionreach, Vantage Fit, and NextGen Healthcare EHR.

What is the best medical company? ›

Top 40 Medical Device Companies
RankingCompanyFiscal 2019 (Sales US$m)
2Johnson & Johnson25,963
3Philips Healthcare21,297
4Abbott Laboratories19,953
36 more rows

What is the most reputable medical journal? ›

The New England Journal of Medicine (NEJM) is recognized as the world's leading medical journal and website. Published continuously for over 200 years, NEJM delivers high-quality, peer-reviewed research and interactive clinical content to physicians, educators, researchers, and the global medical community.

How can I get UpToDate for free? ›

To qualify for a free UpToDate subscription, applicants must:
  1. Be a physician, surgeon, nurse, physician's assistant, or medical student outside of the United States.
  2. Volunteer/work for a public or non-profit entity.*
  3. Have at least intermittent internet access.
  4. Be able to complete the application in English.

Where can I ask medical questions for free? ›

SmartDocMD makes it easy for you to ask a doctor online free about what's going on, so that you can get what you need, when you need it.

Does Google give accurate medical advice? ›

Google provides medical information for common conditions, but it's still always best to see a doctor. There's also the risk of developing "health anxiety," real condition that involves excessive worrying that you are sick.

How do people verify doctors notes? ›

You can verify a doctor's note by contacting the medical practitioner who has allegedly issued the note and asking them to confirm if this is the case. However, an employee's doctor cannot disclose any medical information about their patient.

How do employers verify doctors notes? ›

The employee's medical details are protected by FMLA and HIPAA laws. Employers may not request information about their medical conditions or copies of medical records. However, an employer can ask for certifications of the condition and call the doctor to confirm the information on the doctor's note.

Are my doctors records confidential? ›

No. Your medical records are confidential. Nobody else is allowed to see them unless they: Are a relevant healthcare professional.

Do employers call your doctor? ›

Generally, your employer should not contact your doctor directly. In a perfect world, your employer would find a note from your doctor enough evidence of an injury. Unfortunately, this is not always the case. Your employer may still feel the need to contact your doctor, even without your authorization.

Can a doctor sue for a negative review? ›

Some doctors will sue a patient if he or she leaves an online review that reflects poorly on his or her services or practice or when a patient appears to engage in a form of defamation that casts a negative light on the professional.

Do doctors record you? ›

There are 11 all-party-jurisdiction states in which both the clinician and patient must both consent to recording a conversation: California, California, Florida, Illinois, Maryland, Massachusetts, Michigan, Montana, New Hampshire, Oregon, Pennsylvania, and Washington.

Does HealthGrades have fake reviews? ›

Fake reviews

If you receive a HealthGrades review that you believe to be fake, you can flag the review to the company by selecting the “Flag Comment” button at the top right-hand corner of the review. False reviews are a violation of HealthGrade's guidelines and can be taken down.

Do doctors care about bad reviews? ›

In most cases, no, doctors should not respond specifically to negative reviews. Unlike typical businesses that can respond to positive or negative online reviews however they see fit, medical practices are strictly limited in how they can communicate with a patient in a public forum.

Can HealthTap prescribe Adderall? ›

What we can't prescribe: Opioids and other controlled substances like: Adderall.

Which telemedicine is healthiest? ›

HealthiestYou has a network of physicians ready to diagnose, treat and prescribe right over the phone 24/7/365. There are no consult fees and no time limits for these calls. With HealthiestYou, you, your spouse and all dependent children up to age 18 can access virtual health care for $20 a month.

How does HealthTap work? ›

HealthTap is a virtual health care provider that provides Urgent Care and Primary Care to people with or without insurance. HealthTap members can: Connect with a doctor 24/7 from any device via text or video. Follow a HealthTap doctor's treatment plan, including, prescriptions, lab tests, referral recommendations.

Can you get antibiotics from an online doctor? ›

Online doctor prescriptions are the same as the prescriptions you'd get from any other healthcare provider. Online doctors can prescribe medications such as antibiotics, daily medication for depression and anxiety, medicated creams, eye and ear drops, and others.

Can you order Adderall from an online pharmacy? ›

With the right online pharmacy, you can find refills for your Adderall prescription at reasonable prices. We want to break down barriers between patients and the medications they need to live their lives with minimal side effects.

What is the most popular health website? ›

Is it safe to get medical advice on the Internet? ›

Health websites are not always credible

Even if a health website looks legitimate, it does not necessarily mean that the advice has been provided by someone who is qualified to do so. Some websites appear to be trustworthy and authentic, however, in reality, they are run by people with no medical credentials.

What are 5 reliable sources of health information? ›

health brochures in your local hospital, doctor's office or community health centre. telephone helplines such as NURSE-ON-CALL or Directline. your doctor or pharmacist. reliable health information websites, such as government sites, condition-specific sites, support organisation sites, and medical journals.

Which online medical consultation is best? ›

5 Best Apps For Online Doctor Consultation
  • List of Best Apps for Online Doctor Consultation in India.
  • 1: Pristyn Care.
  • 2: Lybrate.
  • 3: MFine.
  • 4: DocsApp 24×7.
  • 5: Tata Health.
  • Book Online Consultation with the Best Doctors in India.
Mar 8, 2022

Which is the best online medical? ›

Best Online Medicine App in India
  • Practo.
  • Netmeds.
  • Medlife.
  • Apollo Pharmacy 247.
  • MediBuddy.
  • MedPlus Mart.
  • SastaSundar.
  • Healthmug.
Sep 30, 2022

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